Dawa

Ask once. Every pharmacy nearby answers. The medicine comes to your door.

In testing · launching in LusakaHealth marketplace3 apps + platform2026
Dawa pharmacy app: orders to accept and prepare
Dawa customer app: four pharmacies quoting side by side
Dawa rider app: turn-by-turn delivery
5 minQuoting closes: pharmacies answer in minutes, not hours
3 kmThe nearest open, licensed pharmacies are asked first
2 hEach quoted price is held while the customer decides
3Apps working as one: customer, pharmacy and rider

The problem
we solved

Finding a medicine in Lusaka still means calling or driving from counter to counter. Pharmacies, meanwhile, can't reach the customers a few streets away.

Before Dawa

A sick child at night, and a car trip from pharmacy to pharmacy.

  • Stock is a guess until you get there
  • The same box costs different amounts at every counter
  • Pharmacies can't reach customers nearby
  • No record of the requests they missed

With Dawa

One request. Live prices from every pharmacy nearby. Delivered.

  • Quotes side by side: cheapest, nearest, soonest ready
  • Substitutes shown when a brand is out
  • Pay by mobile money or cash at the door
  • Pharmacies win new customers without opening a new shop

Walk through
an order

Real screens from the customer app. Scroll and the phone follows.

Step 1 · Ask

Photograph it or type it

The customer lists the medicines, or snaps the box or the prescription. No account forms, no hunting through a catalogue.

  • Photo or text
  • Prescription upload
  • Saved addresses
Step 2 · Compare

Pharmacies compete for the order

The nearest licensed pharmacies get the request at the same moment. If too few answer, the search widens to 10 km at three minutes. Every quote shows the total, the distance and when it will be ready.

  • Cheapest · Nearest · Ready first
  • Brand swaps flagged
  • Split orders across pharmacies
Step 3 · Choose

See the pharmacy before you buy

Ratings, opening hours, licence and distance, all on one page, so the customer chooses with confidence.

  • ZAMRA-licensed only
  • Ratings & hours
  • Directions
Step 4 · Track

Follow the rider live

The pharmacy prepares, the pharmacist approves the prescription, a rider collects with a pickup code and the customer watches every step.

  • Live map
  • 6-character pickup code
  • Chat with the pharmacy
Step 5 · Receive

A code at the door, a proper receipt

The customer gives a 4-digit code to the rider, pays by mobile money or cash, and gets a receipt they can use.

  • 4-digit delivery code
  • MTN · Airtel · Zamtel · cash
  • Digital receipt
Dawa: make a requestDawa: compare quotesDawa: pharmacy pageDawa: live trackingDawa: receipt

Three apps,
one system

A marketplace only works if every side wants to use it. We designed an app for each.

Dawa customer app
For customers

Dawa

Ask, compare, pay and track, on a budget Android phone with costly data.

  • Up to five pharmacies per request
  • Mobile money or cash
  • Live tracking and receipts
Dawa pharmacy app
For pharmacies

Dawa Pharmacie

Answer requests in a tap, accept orders and hand them to a rider with a code.

  • Requests from customers nearby
  • Statement every Monday
  • Paid within 3 working days
Dawa rider app
For riders

Dawa Livreur

Turn-by-turn delivery, codes at every hand-over, and the fee paid weekly.

  • Navigation built in
  • Riders keep 80% of the fee
  • Never see a prescription

And a website
that sells the app

The Dawa website explains the service to customers, pharmacies and riders, and signs partners up. Hover to scroll it.

dawa · website
The Dawa website home page

Medicine is serious.
We built it that way.

Health data and money need more care than an ordinary shop. These rules are written into the platform, not left to good intentions.

Licensed only

ZAMRA checks

Every pharmacy's licence is checked, and expires automatically in the system when it does in real life.

Private

Encrypted prescriptions

Stored encrypted, every view logged, never shown to riders.

Lawful

The paper original

The rider collects the original prescription, as the law requires.

Accountable

A code at every hand-over

Pickup and delivery codes prove who had the order, and when.

How it's
built

One platform runs three apps and the admin. The request-for-quote engine at its heart is the same one we are adapting for business procurement.

Customer, pharmacy & rider appsFlutter, for Android and iPhone
PlatformLaravel 12 API with a Filament admin
PaymentsMTN, Airtel and Zamtel mobile money through pawaPay, plus cash
MapsGoogle Places, Routes and Geocoding
NotificationsFirebase push, with SMS when a push goes unread
Matching3 km first, SMS at 45 s, widen to 10 km at 3 min, close at 5 min
What Dawa proves we can build for you

A marketplace that works for every side.

Marketplaces

Buyers, sellers, couriers

Multi-sided platforms where every party has its own app and reason to stay.

Payments

Mobile money that settles

Collections, commissions, payouts and statements, reconciled automatically.

Delivery

Dispatch & tracking

Rider matching, live maps and proof of every hand-over.

→Start a project like this

Have a marketplacein mind?

Tell us who buys, who sells and who delivers. We'll show you how we'd build it, and what it would cost, within one working day.

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